Reminders
Follow up on unpaid rent.
Schedule gentle, firmer and formal reminders. See what was sent, pause a tenant’s reminders when needed, and the schedule stops once an invoice is paid: by link, by hand or from your bank statement.
- 1 · gentle07-20sent
- 2 · firmer07-27scheduled
- 3 · formal08-05scheduled
Hi Thomas, a reminder about your July invoice for €495.59. If you have already paid, thank you. Please disregard this reminder.
Written like a human
Letters that read the way you would write them, in three steps: gentle, firmer, formal. After a part payment they ask only for what is left.
Late fees, your call
Set a daily late-fee rate on the tenancy. The system counts it on what was unpaid each day and asks you: charge it, a lower amount of your own, or none. Approved fees go onto the next invoice.
Payments from your bank
Upload the bank statement (CAMT.053 from Swedbank, SEB or Luminor). Payments are matched by the invoice number in the purpose; once you confirm, invoices close and the reminders stop.
Common questions
Do the reminders sound robotic?
Three letters in human language: gentle, firmer, formal. You never invent the tone. The ladder stops once the invoice is paid, and after a part payment the letter asks only for what is left.
Can I charge late fees?
Yes. Set a daily rate on the tenancy. For each late invoice you see the calculation (amount × rate × days) and decide: charge it, enter a lower amount, or waive it. Approved fees are added to the tenant’s next invoice. What Lithuanian law allows is set out in the guide on what to do when a tenant does not pay rent.
Can I pause reminders for one tenant?
Yes. Any tenant can be paused or excluded entirely, holiday pauses are built in, and the history shows what was sent and when.
In which language does the tenant get reminders?
In the tenant's own language, Lithuanian or English, whichever their account is set to.
When do the reminders go out?
A nudge a few days before the due date, then the three letters 1, 14 and 30 days after it. You change the days or switch any step off, and you or your accountant can get a copy of every letter.
Can the tenant be asked in time whether they will extend?
Yes, if you switch it on: 90 days before a fixed-term lease ends the tenant is asked whether they will extend, and 30 days before, asked to confirm, so you know in time whether to look for the next tenant.
Stop typing “just a reminder about the rent…”. Let the system write it.
UAB “Terra IT”, Kaunas, Lithuaniainfo@axirent.com+370 600 06 265Mon–Fri 9:00–18:00 (Vilnius time)